Terms of Service

Last updated: May 2026

Netletz (the "Service") is operated by Jerrall Thomas Rankin, an individual sole proprietor ("Netletz", "we", "us"). These Terms govern your use of the Service. By using the Service you agree to these Terms.

Payments and reseller

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms.

1. The Service

Netletz provides server-side "Watchers" that watch user-defined conditions (prices, weather, web pages, inbound emails, etc.) and send alerts when those conditions are met.

2. Your account

You must provide accurate information when signing up and keep your credentials confidential. You're responsible for activity under your account. You must be of legal age to contract.

3. Acceptable use

Netletz is intended for lawful, legitimate monitoring use cases. Commercial use, including price monitoring and competitive watching, is permitted. You agree not to use the Service to:

We may, at our sole discretion and without prior notice, pause or delete any Watcher we reasonably believe violates this section, and may suspend or terminate the account responsible. We are not liable for any loss resulting from such enforcement action.

3a. Support access

To provide support, diagnose problems, investigate suspected violations of these Terms, or comply with legal obligations, authorized Netletz personnel may access your account data, including your Watcher configurations, watched URLs, alert history, and stored values. Every such access is recorded in an internal audit log (who, when, what was accessed or changed). See our Privacy Notice for more.

4. Intellectual property

Netletz, the Netletz name and logo, and all software, source code, designs, user interfaces, layouts, copy, graphics, illustrations, documentation, and product concepts that make up the Service are the exclusive property of Jerrall Thomas Rankin and are protected by copyright, trademark, trade-dress, and other intellectual-property laws. You're granted a limited, non-exclusive, non-transferable, revocable right to use the Service within your chosen plan, and nothing more.

Without our prior written permission you agree not to:

All rights not expressly granted to you are reserved by Netletz. Any feedback or suggestions you send us may be used by Netletz without restriction or compensation.

5. Plans, billing and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. See also our refund policy.

6. Service availability

We work hard to keep Netletz running, but we don't guarantee uninterrupted or error-free operation. Alerts may be delayed or missed due to upstream data sources, network issues or maintenance — don't rely on Netletz for safety-critical decisions.

7. User content

You grant Netletz a limited license to host and process the watchers, URLs, keywords and configuration you create, solely to provide the Service.

8. Suspension and termination

We may suspend or terminate access for material breach, non-payment, security/fraud risk, or repeated or serious policy violations. You may cancel anytime through your billing portal.

9. Warranties and liability

To the fullest extent permitted by law, the Service is provided "as is" without implied warranties. Our aggregate liability for any claim is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, consequential or special damages (loss of profits, data or goodwill). Nothing limits liability for fraud, death or personal injury where the law forbids it.

10. Indemnity

You'll indemnify Netletz against claims arising from your content, unlawful use of the Service, or breach of these Terms.

11. Changes

We may update these Terms. Material changes will be announced in-app or by email. Continued use after a change means you accept it.

12. Contact

Questions? Email jerry@netletz.com.